If your question isn't answered here, there are a number of other places you may wish to check.
Firstly it is always worth having a quick glance at the labels news panel on the homepage of the Music Manager to see if there are any current issues. Another good place to check is the forum, particularly the Recurring Questions and Known Problems thread, and Current Issues for more temporary problems.
Lastly, you are always welcome to get in touch via the contact form.
